{"id":3538,"date":"2026-02-20T21:57:43","date_gmt":"2026-02-21T03:57:43","guid":{"rendered":"https:\/\/ticoleaks.com\/?p=3538"},"modified":"2026-02-20T21:57:44","modified_gmt":"2026-02-21T03:57:44","slug":"superintendencia-de-telecomunicaciones","status":"publish","type":"post","link":"https:\/\/ticoleaks.com\/?p=3538","title":{"rendered":"Superintendencia de Telecomunicaciones"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">La SUTEL es la instituci\u00f3n encargada de regular, supervisar y fiscalizar los servicios de telecomunicaciones en Costa Rica. Los ciudadanos pueden denunciar:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Problemas en servicios de telecomunicaciones:<\/li>\n\n\n\n<li>Telefon\u00eda fija, m\u00f3vil, internet y televisi\u00f3n por suscripci\u00f3n.<\/li>\n\n\n\n<li>Fallas t\u00e9cnicas recurrentes, interrupciones o baja calidad del servicio.<\/li>\n\n\n\n<li>Cobros indebidos o inconsistencias en facturaci\u00f3n:<\/li>\n\n\n\n<li>Tarifas excesivas, cargos no autorizados o incumplimiento de contratos.<\/li>\n\n\n\n<li>Publicidad enga\u00f1osa o incumplimiento de ofertas comerciales:<\/li>\n\n\n\n<li>Promociones que no se cumplen o condiciones ocultas en planes de servicio.<\/li>\n\n\n\n<li>Negaci\u00f3n de acceso a servicios regulados:<\/li>\n\n\n\n<li>Obst\u00e1culos para contratar servicios b\u00e1sicos de telecomunicaciones.<\/li>\n\n\n\n<li>Quejas contra operadores de telecomunicaciones:<\/li>\n\n\n\n<li>Trato inadecuado, falta de respuesta o incumplimiento de deberes.<\/li>\n\n\n\n<li>Consultas y sugerencias ciudadanas:<\/li>\n\n\n\n<li>Recomendaciones sobre mejoras en cobertura, calidad y transparencia.<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/sutel.go.cr\/pagina\/formulario-su-denuncia\" style=\"padding-top:0;padding-bottom:0\">contactar<\/a><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>La SUTEL es la instituci\u00f3n encargada de regular, supervisar y fiscalizar los servicios de telecomunicaciones en Costa Rica. Los ciudadanos pueden denunciar:<\/p>\n","protected":false},"author":1,"featured_media":711,"comment_status":"open","ping_status":"open","sticky":false,"template":"contactos-institucionales","format":"standard","meta":{"footnotes":""},"categories":[80],"tags":[],"class_list":["post-3538","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-servicios-publicos-y-regulacion"],"brizy_media":[],"_links":{"self":[{"href":"https:\/\/ticoleaks.com\/index.php?rest_route=\/wp\/v2\/posts\/3538","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ticoleaks.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/ticoleaks.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/ticoleaks.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ticoleaks.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=3538"}],"version-history":[{"count":1,"href":"https:\/\/ticoleaks.com\/index.php?rest_route=\/wp\/v2\/posts\/3538\/revisions"}],"predecessor-version":[{"id":3539,"href":"https:\/\/ticoleaks.com\/index.php?rest_route=\/wp\/v2\/posts\/3538\/revisions\/3539"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/ticoleaks.com\/index.php?rest_route=\/wp\/v2\/media\/711"}],"wp:attachment":[{"href":"https:\/\/ticoleaks.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=3538"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/ticoleaks.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=3538"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ticoleaks.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=3538"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}